App Approval or Rejection
What happens when apps are rejected
When an app is rejected for either reasons in functional or automated testing, failure conditions and actionable feedback will be delivered to the developer. This includes:
- Updating comment field for overview description of results
- Log files
- Access to reports highlighting why the app was failed
- Any video attachments that pertinent
- Instructions on how to re-submit when the APK has been updated and is ready for retest
In the event where issues are identified, the response for the submission will be closed as completed, and the validation cycle will begin (renewed) upon submission of an updated app.
If you wish to dispute the rejection or need support in order to figure out how to fix the issues identified in the rejection report, you can file a request for support with their HARMAN's partnership point of contact.
What happens after Harman Certification approval
Once the application has been certified by HARMAN's Ignite team, the Automotive OEMs will log into their respective frontend to review the reports and approve the apps for each of their brands. At this point the OEMs have their flexibility to perform their own testing and validation before deciding to approve the application.